Case Study

Accessible Learning Media with Captioning and Transcription

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99%

ADA and WCAG 2.1 Level AA Compliance

70%

Reduction in Manual Transcription Costs

95%

Accuracy in AI-Generated Closed Captions

The Challenge & How GenicMinds Helped

Accessible Learning Media Challenge & Solution | GenicMinds*The image is representative*

Accessibility is no longer optional, it is a legal and ethical requirement. The client faced a massive backlog of 14,000 video scripts that needed Audio Descriptions (AD) and Closed Captions (CC) to be compliant with global standards. Processing this volume manually was financially and logistically impossible.

Solution Delivered

  • Developed a proprietary AI-powered workflow to generate high-accuracy transcriptions and captions at scale.
  • Implemented a human-in-the-loop QC process to ensure 100% accuracy in technical and scientific terminology.
  • Integrated the captions directly into the client’s video delivery platform in multiple formats (SRT, VTT).

Impact & Results

  • Achieved full accessibility compliance for the client’s entire video library in record time.
  • Opened the curriculum to learners with hearing and visual impairments.
  • Drastically lowered the per-video cost of accessibility through AI automation.

Technologies & Tools We Use

Adobe Audition
Fireflies.ai
WebAIM

Key Highlights

  • The Scale Challenge: Handling 14,000 scripts with AI.
  • Balancing AI efficiency with human-level accuracy in captioning.
  • The legal landscape: Meeting ADA and WCAG requirements.
  • Functional benefits of searchable transcripts for SEO and learning.

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